Private Banking|Professional Solutions|Investment Management|Investment Banking|About us
  • Products and solutions
  • Sustainability
  • Fund Library
  • Insights
Professional Investor - Netherlands

Complaints handling procedure

Van Lanschot Kempen Investment Management (UK) Ltd complaints handling procedure is in line with Financial Conduct Authority’s rules regarding complaints handling. A copy of VLK Investment Management’s Complaints Policy is available upon request, please contact:

Complaints may be made to the Compliance Officer by the following means:

By email:

In writing addressed to:
Compliance Officer
Octagon Point 
5 Cheapside

Eligible complainants may also be entitled to refer their complaint to the Financial Ombudsman Service (“FOS”). The FOS is a UK agency for arbitrating on complaints between regulated firms and their clients. More information can be found in the Complaints Policy.

The FOS can be contacted at:

Capital at risk. The value of investments and the income from them can fall as well as rise and are not guaranteed. Investors may not get back the amount originally invested. Past performance provides no guarantee for the future.

Fully focused on your future

Private Banking

  • Offices
  • Entrepreneurs
  • Doctors
  • Executives
  • Business Professionals
  • Wealth Management
  • Conditions
  • Private Banking - Belgium
  • Private Banking - Switzerland

Professional Solutions

Investment Management

Investment Banking

© Van Lanschot Kempen Investment Management NV 2023
Security and fraud awareness
Privacy & cookies
Privacy & cookies UK