Van Lanschot Kempen Investment Management (UK) Ltd complaints handling procedure is in line with Financial Conduct Authority’s rules regarding complaints handling. A copy of VLK Investment Management’s Complaints Policy is available upon request, please contact: email@example.com
Complaints may be made to the Compliance Officer by the following means:
In writing addressed to:
Eligible complainants may also be entitled to refer their complaint to the Financial Ombudsman Service (“FOS”). The FOS is a UK agency for arbitrating on complaints between regulated firms and their clients. More information can be found in the Complaints Policy.
Van Lanschot Kempen Investment Management (UK) Limited is registered in England & Wales with registration number 02833264. Registered office at Octagon Point, 5 Cheapside, London EC2V 6AA Tel: +44 (0)20 3636 9400. Authorised and regulated by the Financial Conduct Authority (FCA) with reference number 166063.
Capital at risk. The value of investments and the income from them can fall as well as rise and are not guaranteed. Investors may not get back the amount originally invested. Past performance provides no guarantee for the future.